Pricing
Pricing Plans
for your Business
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Amazon Connect is a cloud-based contact centre implemented by Zhoumicro CX Solutions. It manages customer service, intelligently routing calls, automating simple queries, and integrating smoothly with your systems.
At Zhoumicro CX Solutions, all services are deployed within your own AWS environment, ensuring you retain full ownership of your data and compliance is straightforward. With our well-architected support, you get expert guidance every step of the way from us while keeping governance simple.
A key advantage is your direct billing relationship with AWS, meaning you pay AWS directly for the core cloud services at the most competitive pricing based on actual usage—no hidden markups. AWS will invoice you monthly based on the consumption of services like Amazon Connect, Lambda, S3, and more.
As part of our support package, we provide an introductory walkthrough of the AWS Management Console and its reporting tools to help you monitor usage and costs effectively. If you choose our Managed Services, we regularly review your consumption with you and suggest improvements to optimize performance and reduce AWS costs over time.
Our setup fee covers all the foundational work to launch your solution, while our support plans scale with your team size and requirements.
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